How do I set up a user's line or ring group to receive faxes?
Avoid physical fax machines and dedicated fax lines by setting up a line or ring group to accept calls and faxes.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Select Lines or Ring Groups in the left navigation menu and then select the line or ring group that needs to receive both incoming calls and faxes.
- Enable Intercept Incoming Faxes and then enter the desired email destination.
Note: You can only send faxes to a single email address. If you need to deliver your faxes to a group, use an email alias (e.g., firstname.lastname@example.org) or create an auto-forward rule in your email client.
- For a line, go to
- For a ring group, go to .
- Select Save.