HELP FILE
How do I set up a paging system?
Set up multicast paging to provide an intercom system with unidirectional, one-to-many communication inside your local area network.
Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
First, create a paging realm.
- Sign in at https://my.jive.com/pbx.
- Click Paging Realms in the left sidebar and then click Add Realm.
- Enter a Name for the paging realm.
- Click
and then click the newly added paging realm to configure its settings.
- From , enter a Name for each necessary zone (the IP Address: Port is automatically generated).
- Optional: If using Polycom devices, click Polycom to set up the following:
Setting Description Multicast Address The IP address and port used for the priority and emergency groups.. Priority Group The group number (in the Polycom handset itself) for the priority group. A page to this group will interrupt normal pages and active calls. Emergency Group The group number (in the Polycom handset itself) for the emergency group. A page to this group will interrupt normal pages, priority pages, and active calls at a near maximum volume even if do not disturb (DND) is turned on. - Click Save.
Second, create a paging profile.
Lastly, assign a paging profile to a phone.
- Sign in at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then click the device that needs a paging profile.
- From , select a Paging profile.
- Click Save.
- Power cycle the device(s) to apply the changes.