product icon

How do I reset secure provisioning?

Reset secure provisioning across all of your devices at once.

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant only for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses GoTo Admin at https://admin.goto.com, secure calling is automatically enabled for all Tier 1 phones. Currently, secure calling cannot be turned off in GoTo Admin.
Before you begin: You must have super admin permissions.
  1. Sign in at https://my.jive.com/pbx.
  2. Click Security in the left sidebar and then click Reset in the Reset Secure Provisioning All field.
Article last updated: 4 May, 2023