Use this option to record a voicemail greeting from your desk phone. You do not need any admin permissions for this option.

1. Press the voicemail button on your phone or dial *98/*99 from your phone to access the voicemail menu.
2. Dial your password (default 0000). Learn more from the Voicemail Menu Guide.
3. Press 0 for Mailbox Options.
4. Record the desired greeting type:

   Setting	Description
   Press 1 to record an Unavailable Message	Default and most common greeting used for a voicemail box.
   Press 2 to record a Busy Message	Alternate greeting for use in a dial plan only.
   Press 3 to record a Name	Plays the recorded name followed by an automated message (only plays if no unavailable message exists).
   Press 4 to record a Temporary Message	When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.

5. Follow the voice prompts to accept, review, or re-record the recording.

1. Sign in to the desktop or web app.
2. Select your profile picture in the top right and then choose Settings.
3. Expand Voice in the left sidebar and then choose Voicemail.
4. From Voicemail greetings, select Show options to view all voicemail greeting types:

   Option	Description
   Unavailable	Default and most common greeting used for a voicemail box.
   Busy Message	Alternate greeting for use in a dial plan only.
   Temporary Message	When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.

5. Select Record next to the desired greeting type and then choose your microphone from the new window.
   If you don't see the record button, you'll need to enable microphone access.
6. Select Start recording to record your greeting.
7. Select Stop recording to end the recording. Before you save the greeting, you can play, discard, or re-record your greeting.
8. Select Save.
9. Optional: Tap to delete a greeting.

1. Sign in to the desktop or web app.
2. Select your profile picture in the top right and then choose Settings.
3. Expand Voice in the left sidebar and then choose Voicemail.
4. From Voicemail greetings, select Show options to view all voicemail greeting types:

   Option	Description
   Unavailable	Default and most common greeting used for a voicemail box.
   Busy Message	Alternate greeting for use in a dial plan only.
   Temporary Message	When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.

5. Select Upload next to the desired greeting type.
   Supported file types: .g722, .mp3, .ulaw, and .wav.
6. Select the voicemail greeting file, and then select Open.
7. Optional: Select to delete a greeting.

1. From the mobile app, select your profile picture from the top left.
2. Select Phone & voicemail and then select Voicemail greeting.
3. Select the record button next to one of the following message types:

   Option	Description
   Unavailable	Default and most common greeting used for a voicemail box.
   Busy Message	Alternate greeting for use in a dial plan only.
   Temporary Message	When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.

4. Select Record to start recording your greeting.
5. Select Stop to end the recording. Before you save the greeting, you can play, discard, or re-record your greeting.
6. Select Save.
7. Select to delete a greeting.

1. Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
2. Select Lines in the left navigation menu and then select the line that you need to change.
3. From Voicemail > Outbound Message Options, select next to the desired greeting type:

   Greetings	Description
   Unavailable Message	Default and most common greeting used for a voicemail box.
   Busy Message	Alternate greeting for use in a dial plan only.
   Temporary Message	When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.

4. Select Save.

What to do next: To remove a voicemail greeting, select next to the greeting you want to remove and then select Save.

1. Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
2. Select Lines in the left navigation menu and then select the line that you need to change.
3. From Voicemail > Outbound Message Options, select next to the desired greeting type:

   Greetings	Description
   Unavailable Message	Default and most common greeting used for a voicemail box.
   Busy Message	Alternate greeting for use in a dial plan only.
   Temporary Message	When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.

4. Select Start Recording to begin your greeting and then Stop Recording when you are done.
5. Optional: Select Re-record as necessary.
6. Select Save.
7. Choose a normalization level and then select Ok.
8. Select Save.

What to do next: To remove a voicemail greeting, select next to the greeting you want to remove and then select Save.