HELP FILE
How do I record a meeting?
Organizers and co-organizers can record the meeting and make it available for anyone to view at a later time. When a meeting is recorded, the presenter's screen, the audio conference, and any shared applications are included.
About this task: We recommend having two organizers record in case one encounters any issues that may potentially disrupt the recording.
Important: If you are recording locally to your computer, you must be on the GoTo desktop app.
Important: If you are recording locally to your computer, you must be on the GoTo desktop app.
Choose your platform:
Desktop app or web
About this task:
Watch Video
- Select Record in the lower toolbar.
Note: If you are using local recording, make sure you have at least 5GB of free space in your local Recordings folder.
- To pause or stop your recording, select Record again. Alternatively, you can end the session.
Note: Pausing and resuming will not break up the recording into multiple files.
- Once the session is over, you'll be taken to GoTo where you can access the recording (it may take a couple minutes for the recording to appear). If you use local recording, go to your computer's Documents folder to locate your recording.
Important: All local recordings are currently saved as a .WEBM file. We are currently in the process of creating a file transcoder. In the meantime, please use a third-party service to convert your .WEBM files (if needed).
Mobile app
About this task: You must be
recording online to the cloud in order to record from the
GoTo mobile app.
- To pause or stop the recording, tap Pause. Alternatively, you can end the session.
Note: Pausing and resuming will not break up the recording into multiple files.