HELP FILE
How do I provision a device using one touch activation?
This is the default method for setting up your phones as it provides the most seamless experience for you.
Before you begin: After placing your equipment order, all of the mac addresses will be loaded into the device section of your account. This may take several days. In the meantime, make sure all users are added to your account and assigned
to a device profile with the correct hardware.
Note: Supported on Cisco MPP, Polycom, and Yealink only.
User (or device) activated — Recommended for 20+ users/devices
Before you begin: Before the phones arrive, prepare your list of
dialable usernames. When the phones arrive, you or an IT can perform these steps on the devices before handing them out or you can hand out the phones to each user and have them complete the steps.
What to do next: When you have successfully activated the phone, the user’s extension(s) will appear on the display. If the phone does not automatically reboot, you can manually
power cycle the device.