Integrate with Google Chrome

Initiate calls within Google Chrome using GoTo Connect. Initiate calls from your browser utilizing GoTo Connect.

Before you begin: The Google Chrome extension is available only on the desktop or web app.

Important: Only the last 2 versions of Google Chrome support this extension.

Go to the Chrome web store.
Select Add to Chrome and then select Add extension.
To ensure calls are connected using GoTo, make GoTo your default app for outgoing calls.
When prompted, sign in with your GoTo Connect credentials and select your preferred Extension.
If you want to make calls using your desk phone or VOIP phone, make sure to select the applicable extension.

Results: You can initiate calls directly from your browser by selecting hyperlinked phone numbers.

What to do next:

While using a desk phone, you initiate a call from the app, it first sends the call to your desk phone or softphone (the app must be open), waits for you to pick it up, and then finally completes the call to the outbound number.
Set up screen pop to open a browser window with contact search results on incoming calls.