HELP FILE

How do I fix a blank white screen on the mobile app?

    Follow the steps below to troubleshoot a blank white screen on the mobile app.

    Contact Customer Support with the following information. Be as specific as possible.

    • Date of the crash
    • Exact time of the crash, including time zone and region
    • Phone number dialed
    • Extension or phone number the call was placed from
    • Operating system and app version