How do I enable login for a user?
Enable web login for a user so they can customize their settings, use our softphone apps, and access other tools.
- Log in at https://my.jive.com/pbx.
- Click Users in the left sidebar and then choose the user that needs login access.
- From , enter an Email.Note: If the user was created without an email initially, you will see Set Email Address instead of Email. Toggle this setting on to enter the email address as instructed.Note: The email address the user enters during registration must match this field. If there is a mismatch, the user will not be able to log in.
- Turn on Allow Web Login.
- Click Save.