How do I enable login for a user?
Enable web login for a user so they can customize their settings, use our softphone apps, and access other tools.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Select Users in the left navigation menu and then choose the user that needs login access.
, enter an Email.Note: If the user was created without an email initially, you will see Set Email Address instead of Email. Enable this setting to enter the email address as instructed.Note: The email address the user enters during registration must match this field. If there is a mismatch, the user will not be able to sign in.
- Enable Allow Web Login.
- Save your changes.