HELP FILE
How do I enable login for a user?
Enable web login for a user so they can customize their settings, use our softphone apps, and access other tools.
Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
Before you begin:
You must have admin or super admin permissions.