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How do I download and install the GoTo app?

Download and install the desktop and mobile apps for GoTo Connect to combine our phone system with web, audio, and video conferencing into one simple solution.

If you need to deploy the GoTo desktop app to multiple computers, follow the instructions here.

Attention: If you are trying to join a session, first check the invite from the host. If you see a Meeting ID, view the join steps here. If you see a Webinar ID, view the join steps here.

Windows

Before you can use the apps, you must register your email and a system admin must assign a device profile to you.

System requirements: Windows 10 or higher.
Tip: You can also access a web version by going to https://app.goto.com.
  1. Download GoTo for Windows.
  2. Open and run the downloaded install file.
  3. Follow the on-screen instructions to complete the installation.
    Note: We can only guarantee security and compatibility with services if the app is updated at least once a quarter.
What to do next: Now that you've downloaded the app, learn more about using GoTo by attending a free training, viewing the Getting Started Guide for Users, watching the GoTo Connect Quick Start Video, and signing in.

Mac

Before you can use the apps, you must register your email and a system admin must assign a device profile to you.

System requirements: macOS 11.0 or higher.
Tip: You can also access a web version by going to https://app.goto.com.
  1. Download the version of GoTo that's right for your Mac.
    Note: Verify which chip your Mac has by going to Apple menu > About This Mac > Overview > "Processor" or "Chip", and then check if it says "Intel" or "Apple".
    • Mac with Apple chip
    • Mac with Intel chip
  2. Open and run the downloaded install file.
  3. Follow the on-screen instructions to complete the installation.
    Note: We can only guarantee security and compatibility with services if the app is updated at least once a quarter.
What to do next: Now that you've downloaded the app, learn more about using GoTo by attending a free training, viewing the Getting Started Guide for Users, watching the GoTo Connect Quick Start Video, and signing in.

iOS

Watch Video

Before you can use the apps, you must register your email and a system admin must assign a device profile to you.

System Requirements: iOS 13.4/iPad OS 13.4.

  1. Download GoTo mobile app for iOS.
  2. Select Sign in and then log in with your GoTo credentials.
What to do next: Now that you've downloaded the app, learn more about using GoTo by attending a free training, viewing the Getting Started Guide for Users, watching the GoTo Connect Quick Start Video, and signing in.

Android

Watch Video

Before you can use the apps, you must register your email and a system admin must assign a device profile to you.

System Requirements: Android 8.0 or newer. Unauthorised APK installations via third-party stores are not supported.

  1. Download GoTo mobile app for Android.
  2. Select Sign in and then log in with your GoTo credentials.
What to do next: Now that you've downloaded the app, learn more about using GoTo by attending a free training, viewing the Getting Started Guide for Users, watching the GoTo Connect Quick Start Video, and signing in.
Related Articles:
  • Deploy the GoTo app to multiple computers
  • Sign in to my account
  • Set up a personalized dial plan on your line

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