HELP FILE
How do I download a sound clip?
Download your sound clip files from the admin portal in case you lose or misplace the original file.
Before you begin:
You must have admin or super admin permissions.
- Sign in at https://my.jive.com/pbx.
- Select Sound Clips in the left sidebar.
- Choose the download icon for the file you would like to download.
- Select the desired file type:
- Original file type (.wav)
- Convert file to .mp3
- Select Ok.