HELP FILE
How do I create a shared voicemail?
Create a shared voicemail box to allow multiple users to check a single box.
Before you begin:
You must have admin or super admin permissions.
- Sign in at https://my.jive.com/pbx.
- Select Shared Voicemail Boxes in the left sidebar and then click Add Shared Voicemail Box.
- The next available number will automatically populate the Extension; change this number as needed.
- Enter a Name for the shared voicemail box.
- Select
and then select the new shared voicemail box to configure its settings.
What to do next: To bring your shared voicemail to life,
route a phone number to it,
use it in a dial plan, or
assign it as a line on a phone for voicemail notifications.