How do I create a shared voicemail?
Create a shared voicemail box to allow multiple users to check a single box.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
- Log in at https://my.jive.com/pbx.
- Click Shared Voicemail Boxes in the left sidebar and then click Add Shared Voicemail Box.
- The next available number will automatically populate the Extension; change this number as needed.
- Enter a Name for the shared voicemail box.
- Click and then click the new shared voicemail box to configure its settings.