HELP FILE
How do I create a line?
Create a line to ring a user's phone. A voicemail box is automatically created for each line.
Before you begin:
You must have admin or super admin permissions.
- Sign in at https://my.jive.com/pbx.
- Select Lines in the left sidebar and then select Add Line.
- The next available number will automatically populate the Extension; change this number as needed.
- Enter a Name for the line.
- Select
and then select the new line to configure its settings.
What to do next: To bring your line to life,
customize your voicemail greeting and
settings and then
route a phone number to it or
use it in a dial plan.
Tip: You can assign a line to multiple phones and a phone can have more than one line assignment.