How do I create a custom hold music playlist?
Create customizable playlists with any audio files to use for specific phone numbers, lines (including ringback), call queues, and ring groups.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please refer to: How do I add a playlist?
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
It is your responsibility to ensure compliance with your country's Digital Rights Management Laws when uploading copyrighted files.