How do I add a sound clip to a call filter?

Play a designated sound clip for a call filter and then end the call without providing any further options.


Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use to administrate their account. If you're an admin who uses, please visit our GoTo Admin support site for help.

Before you begin:
  1. Log in at
  2. Click Call Filters in the left sidebar and then click Admin Portal Edit Icon for the filter that requires a sound clip.
  3. Choose Sound Clip for the Action.
  4. Choose the desired sound clip from the new dropdown and then click Admin Portal Checkmark Icon.

    Note: The call will be terminated after the sound clip plays.