HELP FILE

How do I add a sound clip to a call filter?

    Play a designated sound clip for a call filter and then end the call without providing any further options.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please refer to: How do I manage my call filters?
    Before you begin:
    1. Sign in at https://my.jive.com/pbx.
    2. Select Call Filters in the left sidebar and then Admin Portal Edit Icon for the filter that requires a sound clip.
    3. Choose Sound Clip for the Action.
    4. Choose the desired sound clip from the new drop-down and then select Admin Portal Checkmark Icon.

      Note: The call will be terminated after the sound clip plays.