HELP FILE
How do I add a sound clip to a call filter?
Play a designated sound clip for a call filter and then end the call without providing any further options.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
Before you begin:
- You must have admin or super admin permissions.
- Record your sound clip.
- Create your call filter.
- Click Call Filters in the left sidebar and then click
for the filter that requires a sound clip. - Choose the desired sound clip from the new dropdown and then click
. 
Note: The call will be terminated after the sound clip plays.