HELP FILE
How do I access contact center?
Access the Contact Center (CC) portal to view real-time and historical data through a variety of reports and metrics.
Before you begin:
You must have view reports or super admin permissions.
- Log in at https://my.jive.com/cc. Tip: You can also access the CC portal from your admin portal or from within our other apps using the app switcher.
What to do next: Learn about the available
reports. If you are trying to access GoToConnect Support Center, log in to
GoToConnect.