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Connect Your Social or Other Account for Sign-In

For many accounts, you can choose to sign in through a social or other account provider using LastPass, Google, Facebook, LinkedIn, Microsoft, or Apple. This ensures that while you are signed into the account provider on your device, you can access your GoTo Connect account instantly without additional sign-in credentials. You can enable or disable this feature at any time.

If you are a member of an account which strictly enforces Enterprise Sign-In (SSO), you will be unable to connect a social or other account provider as a sign-in method. You will need to use your company email address and password to sign in. Contact your Admin for more information.

Note: For information about signing in as a user with an Enterprise Sign-In account, please see How do I log in using single sign-on?

How to connect your social or other accounts for sign-in

You can connect your LastPass, Facebook, Google, LinkedIn, Microsoft, or Apple account so you can use that provider's credentials to sign in to your GoTo Connect account.

  1. Sign in to My Account at https://myaccount.logmeininc.com.
  2. Select Sign In & Security in the left navigation menu.
  3. Under Other ways to sign in, select the Connect to < provider > hyperlink for your desired account.

    Result: You are sent to your social/other account sign-in provider to view and accept the terms.

  4. Sign in with your social/other account email address and password to verify and allow access.
    Note: If you navigate back to the Sign In & Security page, your social/other account will be displayed as "Connected" next to the account provider.
Results: You have connected your selected social/other account provider and are now signed in to your GoTo Connect account.
Connected social account

Sign in using your social or other account

Once your social or other account is connected on the Sign In & Security page (and you are also logged to your account provider on your device), you can sign in to your GoTo Connect account immediately by selecting your desired account provider from the "Sign in with..." option at the bottom of the sign-in screen.

Note: Only the social/other accounts you have connected will be displayed (aside from the other sign-in options you are already enabled to use).
Sign in with Social Account

Disconnect your social or other account

You can disconnect your social or other account at any time as follows:

  1. Sign in to My Account at https://myaccount.logmeininc.com.
  2. Select Sign In & Security in the left navigation menu.
  3. Select the Disconnect hyperlink below your desired social/other account.

    Result: A confirmation message displays indicating your social/other account was successfully disconnected.

Article last updated: 6 June, 2023