Cisco SPA508G

Quickstart
Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.
- Are you a visual learner? Watch this video playlist.
Do Not Disturb (DND)
Speed Dial
3-Way Calls
Speak with two parties simultaneously by creating a mini-conference call on your line.
- While on an active call, press the conf softkey.
- Dial the internal extension or external number to add to the conference.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Press conf again.
Transfer A Call
Warm Transfer
Hold
Modify Ringtone
Choose a new ringtone for your phone or assign a different ringtone to each of your lines.
Presence Monitoring
Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.
- To presence monitor, a system admin must enable this feature on your phone.
- The lines you want to presence monitor must be speed dial assignments on your phone.
Supported Features
Call Handling Features
- Warm Transfer
- Blind Transfer
- Do Not Disturb (DND)
- Call Forward All
- Call Forward Busy
- Call Forward No Answer
- Intercom (* + ext)
- Hold
- Reject
- Multi-way Calling
- Anonymous Call Rejection
- Call Waiting
- On Hook Dialing
- Speakerphone
User Interface Features
- Adjustable Ringer Volume
- Resync
- Call Logs
- On Device Directory
Feature Keys
- 8 SIP Accounts
- 1 Physical Line Key
- 8 Virtual Dedicated Line Keys
- Upper Multifunction Keys* – 7 Physical / 8 Virtual
- Mute Button
- Voicemail Button
- On Device Speed Dial Edit
*Supports line assignments.
Display
- Black & White Display
- Message Waiting Indicator (MWI)
- Busy Lamp Field (BLF)
- Caller ID (CID)
- Time/Date Display
- On Screen Message Display
Network & Provisioning
- Cisco Multicast
- On Device Ethernet (PoE)
- Secure Provisioning
- PC Connection
- Web Interface Provisionable
Hardware
- Sidecar w/32 Programmable Keys
- Up to 2 Sidecars
- Wired Headset
Provisioning
- Verify you have created a device profile.
- Verify you have assigned the phone's MAC address to the device profile.
- Verify you have properly plugged in the phone.
From the Phone Menu
Learn how to provision your phone from the phone menu.
From the Web UI
Learn how to provision your phone from the web UI.
Factory Reset
Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.
Reset Secure Provisioning
After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
- From , click Reset.