Cisco 8832
Quickstart
Learn how to do the most common functions on your phone. For information not covered below, please refer to the manufacturer’s user guide.
Call Forwarding
Automatically forward incoming calls to an internal extension or external number.
- Press •••.
- Select .
- Highlight the desired forwarding type (make sure call forwarding is turned on).
- Forward All: Forwards all incoming calls.
- No Answer: Forwards all unanswered incoming calls.
- Busy: Forwards all incoming calls while you're in a call.
- Dial the forwarding destination (internal extension or external number).
- If you selectedNo Answer, enter how many rings to wait before forwarding.
- Press the Set softkey.
Do Not Disturb (DND)
Stop your phone from ringing and send all incoming calls directly to voicemail.
Voicemail Access
Check your voicemail from your phone.
Speed Dial
Assign regularly dialed numbers to additional line keys on your phone.
- Press •••.
- Select .
- Select a spot and press Edit.
- Enter the Name and Number.
- Press Save.
3-Way Calls
Speak with two parties simultaneously by creating a mini-conference call on your line.
- While on an active call, press Conf softkey.
- Dial the internal extension or external number to add to the conference.
- Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
- Press the Conf softkey again.
Transfer A Call
Warm Transfer
Place a current call on hold and speak with the destination party before transferring the call.
- While on an active call, press
.
Blind Transfer
Transfer a call to another party without speaking to them first.
- While on an active call, press the softkey.
Hold
Place a call on hold while you take some time to look up an answer to a question or answer another call.
- Press the Hold softkey.
- Press the Resume softkey to retrieve the call.
Modify Ringtone
Choose a new ringtone for your phone or assign a different ringtone to each of your lines.
Presence Monitoring
This phone does not support this feature.
Supported Features
Call Handling Features
- Warm Transfer
- Blind Transfer
- Do Not Disturb (DND) (synchronization with all of the user's other devices)
- Call Forward All
- Call Forward Busy
- Call Forward No Answer
- Intercom (* + ext)
- Reject
- Hold
- Multi-way Calling
- Anonymous Call Rejection
- Call Waiting
- On-hook Dialing
- Speakerphone
User Interface Features
- Adjustable Ringer Volume
- On Device Directory
- Call Logs
- LDAP Directory
Feature Keys
- 1 SIP Account
- Mute Button
Display
- Color Display
- Message Waiting Indicator (MWI)
- Caller ID (CID)
- Shared Line Appearance (SLA)
- Time/Date Display
- On-Screen Message Display
Network & Provisioning
- On Device Ethernet (PoE)
- Web Interface Provisionable
- Secure Provisioning
Provisioning
- Verify you have created a device profile.
- Verify you have assigned the phone's MAC address to the device profile.
- Verify you have properly plugged in the phone.
From the Phone Menu
Learn how to provision your phone from the phone menu.
Factory Reset
Factory resetting a phone is when you restore a device to its original factory settings. This will delete everything that was previously on the device.
Reset Secure Provisioning
After you factory reset a phone, you’ll need to reset secure provisioning from the admin portal so it can reconnect.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs secure provisioning reset.
- From , click Reset.