Tell the system where to route callers who dial a specific phone number.

1. Log in at https://my.jive.com/pbx.
2. Click Phone Numbers in the left sidebar and then click the phone number that you need to route.
   Tip: You can also click to edit the phone number in-line.

3. From General > Behavior, choose Extension or Another phone number on this system and then select the desired destination.

   You can direct a phone number to any extension type in the system including lines, ring groups, conference bridges, call queues, dial plans, shared voicemail boxes, and virtual fax machines.

4. Click Save.