HELP FILE

How do I enable login for a user?

Enable login for a user so they can customize their settings, use our softphone apps, and access other tools.

You must have admin or super admin permissions.
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  1. Log in at https://my.jive.com/pbx.
  2. Click Users in the left sidebar and then choose the user that needs login access.
  3. From General > Identity, enter a JiveID (email address).

    Note: The email address you enter as the JiveID must match the email address the user enters during registration. If there is a mismatch, the user will not be able to log in.

  4. Turn on Login Enabled.
  5. Click Save.