What are the system requirements for using the Instant Join App?
In order for you to join sessions using the Instant Join app, your computer must meet the following requirements.
Windows Vista or earlier
Mac OS X 10.8 (Mountain Lion) or earlier
Linux or Ubuntu
Google Chrome OS
All webinar types:
Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions; Linux only)
Webcast webinars and Simulated Live webinars:
Internet Explorer v11 (or later) with Flash enabled
Apple Safari (most recent 2 versions)
Microsoft Edge (most recent 2 versions)
1 Mbps or better (broadband recommended)
3G connection or better (WiFi recommended for VoIP audio) for Chromebooks
Microphone and speakers (headset recommended**)
Note: You will only need this if unmuted by the organizer.
**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.
How to Join a Webinar
Join Help and FAQs
I can't join my session
Why isn't the download working?
What are the system requirements for using the desktop app?
Which method will I use to join my session?
Why do I get a "Could Not Connect" error when I try to join the session?
Why can I see the presentation but not hear the audio?
Do I need an account to join a session as an attendee?
How do I configure GoToWebinar to work with firewalls?