HELP FILE

What are the system requirements for using the Instant Join app?

In order for organizers and attendees to join sessions using the Instant Join app, your computer must meet the following requirements.
Note: In order for attendees to join sessions using the Instant Join app, the session organizer must have it enabled in their account settings.
Operating system

Windows

Mac

Linux / Ubuntu

Google Chrome OS (Chromebook)
Web Browser

Google Chrome (most recent 2 versions)

Mozilla Firefox (most recent 2 versions) (Linux only)
Internet connection

1 Mbps or better (broadband recommended)

3G connection or better (WiFi recommended for VoIP audio) for Chromebooks
Software None
Hardware

Microphone and speakers (headset recommended**)
Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.
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  • Can I join a session using the Instant Join app?
  • Can I host a session using the Instant Join app?
  • What audio is available in the Instant Join app?
  • Can I opt to use the Instant Join app instead of the desktop app?
  • What is the difference between the Instant Join app and the desktop app?
  • Can I tell which attendees have joined with the Instant Join app?
  • Is my account enabled to use the Instant Join app?
  • Does the Instant Join app work on mobile devices?
  • Is the Instant Join app available to international customers?
  • What security does the Instant Join app use?
  • Can I host trainings using Linux or Chromebook?
  • Can I record a session from the Instant Join app?
  • How do I install the Instant Join app?