HELP FILE

Try Labs Features

LogMeIn offers several beta features known as Labs, which are exciting new ways to enhance your sessions. Keep in mind that when you use a Labs feature, you are agreeing to use a feature that has not been fully tested and may still have some bugs. If you decide you no longer want to use a lab feature, you can always disable the feature from your Control Panel.

Enable/disable Labs features in desktop app (Windows)

If you end a session with one or more Labs features enabled, then GoToTraining will remember your preference when you next start or join a session.
Note:  The first time you enable a Labs feature, you will be prompted to accept the terms of use. Click Agree to continue.
  • To enable a Labs feature, click File > Labs. Then select the desired feature; once enabled, it will display a Check icon .
  • To disable a Labs feature, select it again in the Labs menu. Once the feature is disabled, the Check icon will disappear.

Enable/disable Labs features in desktop app (Mac)

If you end a session with one or more Labs features enabled, then GoToTraining will remember your preference when you next start or join a session.
Note:  The first time you enable a Labs feature, you will be prompted to accept the terms of use. Click OK to continue.
  • To enable a Labs feature, click File > Labs. Then select the desired feature; once enabled, it will display a Check icon .
  • To disable a Labs feature, select it again in the Labs menu. Once the feature is disabled, the Check icon will disappear.

Show profile pictures for attendees

This feature allows attendees to add profile pictures to their names in the Attendee pane. To enable/disable this feature, click Profile Pictures in the Labs menu.
Windows users can hover their mouse over an attendee's picture to see an enlarged version of the image. They will also see an attendee's picture appear next to their name in various other places (e.g., "Talking", "Now Viewing < attendee >'s Screen" messages).
Mac users will see an attendee's picture appear next to their name in the Attendee pane of the Control Panel and "Talking" message.
  • To add their profile pictures, Windows and Mac attendees can drag and drop an image file into the Attendees pane. GoToTraining will remember profile pictures for future sessions that have this feature enabled.
  • To remove their pictures, they can right-click their name and click Clear My Profile Picture.

Allow "sharing a rectangle" for screen sharing (Windows only)

This feature allows Windows organizers and presenters to select a specific portion of your screen (denoted by a framed area) to share with attendees. To enable/disable this feature, click Allow Sharing a Rectangle in the Labs menu. When you select one of the new options, a floating box will appear on your screen. Click and drag the edges of the rectangle to change its size and shape as desired, then drag it around the area you want to share. Only the area within the frame will be shown to attendees. The attendee's Viewer will automatically resize itself to match the shape of the frame on your screen.

Include GoToTraining Control Panel during screen sharing (Windows only)

By default, your Control Panel is hidden from attendees when you are sharing your screen. If desired, organizers and presenters can use this feature to have your Control Panel be visible on the shared screen. To enable/disable this feature, click Include GoToTraining during screen sharing in the Labs menu.