How do I mute and unmute myself? (Classic)
You can easily mute and unmute yourself from any method of connection (desktop app, browser-based Web App, mobile app).
There are a few things to keep in mind when using mute:
- If the organizer has muted you, you will still be able to unmute yourself if desired.
- If you dialed in to the audio conference using your phone, you must enter your Audio PIN in order to use the Control Panel for muting. Alternatively, you can use keypad commands to mute yourself.
Mute/unmute from the desktop app
Select the Mic or Phone icon at the bottom of the GoTo Meeting Viewer or top of the Control Panel.
Mute and unmute from the web
Select the Mic icon in the lower toolbar. If you're unmuted, the icon glows white. If you're muted, the icon is black and has a slash across it.
Mute and unmute from the mobile apps
Tap the Mic icon in the lower toolbar. If you're unmuted, the icon is green. If you're muted, the icon is red.