HELP FILE

How do I send chat messages and save chat logs?

You can exchange instant chat messages with other participants during a session. If desired, organizers can save a chat log after the session ends to review messages later.

Chat with others

  1. Click the Chat icon in the top toolbar.
  2. Use the "Send to" drop-down menu to select the recipients of the message.

    • Everyone – All participants will see the message in their Chat pane.
    • Organizer(s) only – All organizers will see the message in their Chat pane.
    • Individual attendee – Only the selected organizer or attendee will receive the private message.

  3. Type your message in the text field, then click Send.

Save the chat log

Organizers and co-organizers can save a log of the chat messages as a Rich Text file (.RTF). The Chat log will only include messages that you saw – any private message sent between other attendees will not be included.

  1. Click GoToMeeting in the toolbar and Save Chat Log.
  2. Select a location on your computer and change the name if desired.
  3. Click Save.