Welcome to the new GoTo Admin support site!

We are in the process of transitioning all accounts to a new admin experience (learn more). However, if your account has not yet been migrated then what you see in your admin portal might be different than described in these articles. If so, that's okay! You can find help for your admin experience on one of our other sites.

  • If you use https://my.jive.com/pbx to administer your account, then you can find help on the GoToConnect support site.
  • If you use https://admin.logmeininc.com to administer your account, then you can select your product here and search for admin info.
Looking for help using GoToConnect or another product? You can find help articles, user guides and FAQs for you and your team by browsing our product support sites here.


All Videos

    • Get Started
      • General navigation
      • Set up your users
      • Set up your locations
      • Set up your phone system
      • Set up your meetings & rooms
      • Set up your webinars & trainings
      • Set up your assist remote support
      • Learn about billing
    • Explore Your Portal
      • General navigation
      • Home tab
      • People tab
      • Devices tab
      • Locations tab
      • Phone system tab
      • Settings tab