After you've added or ported a phone number to GoTo, you need to route that to the desired location for it to work properly. You can route a phone number to an internal extension or another phone number owned by your company.
If you have additional questions about number porting, deleting a phone number, or routing a phone number, please view this playlist.
0:38 Locating the phone numbers to be routed
1:45 Rerouting a phone number
3:02 Routing to a dial plan
3:21 End credits