Share my camera
Up to 50 (desktop app or web), 20 (iOS app), or 16 (Android app) cameras can be shared at once.
Desktop app or web
Before you begin: Make sure you have allowed
GoTo Training access permission as needed.
Before you join the
training, you are taken to a
Camera preview screen where you can select
Camera ahead of time and adjust your camera preferences if desired.
- While in a session, select Camera in the lower toolbar. This will automatically share the default webcam device.
Tip: To preview your camera before sharing, select
> Camera. Then select Share to begin sharing with others.
- If you have multiple webcam devices, select > Camera to preview and choose your device. Alternatively, you can use the Camera menu in the lower toolbar.
If you aren't seeing the webcams option, these are the most likely causes:
- Your webcam is not plugged in. Make sure it's plugged in properly. You can also try unplugging it and then plugging it back in to make sure GoTo Training detected it. If it is still not working, then there might be an issue with your webcam itself.
- The wrong device is selected. Check the Webcam/Camera tab in your toolbar or Control Panel and use the drop-down menu to select your webcam. It's possible that the wrong device was selected by default.
- You might be in flexible layout mode. If you are in flexible layout mode, you might not have selected the camera feed pop out or it might be hidden. Either merge the windows or open the camera pane.